Privacy Policy

We collect two kinds of information: what you choose to give us, and what your browser reports automatically.

Information you provide. You may share personal details when you contact us, request a test, or send us any other message:

• Your name
• Your email address
• Your company or organisation, and your role
• Your phone number
• The content of your enquiry, including the products or standards you want tested

Information collected automatically. Like most websites, this one records basic technical detail about each visit:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the website
• The site or link that referred you

We use the information we hold to:

• Respond to enquiries and requests for testing
• Prepare quotations and schedule laboratory work
• Send you the service information you asked for
• Operate, maintain and improve this website
• Understand, in aggregate, how the website is used
• Meet our legal, regulatory and accreditation obligations

We do not sell or rent your personal information, and we do not use it to build advertising profiles.

This website uses cookies and similar technologies to keep the site working and to understand how visitors move through it. Analytics tell us which pages are read and for how long; they are not used to identify you personally or to follow you across other websites.

You can block or delete cookies in your browser settings. Parts of the site may not behave as intended if you do.

We share personal information only:

• With trusted service providers who host, maintain or measure this website, and only as far as they need it
• Within Siraj Industries, where your enquiry concerns a service the group provides
• Where required by law, regulation, or a valid request from a public authority
• Where necessary to protect the rights, safety or property of Lightship, our clients, or others

We do not share personal information with third parties for their own marketing purposes.

We apply reasonable administrative, technical and physical measures to protect the information we hold. No method of transmission or storage is completely secure, however, and absolute security cannot be guaranteed.

Client information and test data handled in the course of laboratory work carry a further duty: confidentiality and impartiality are conditions of our accreditation, and results are released only to the client who commissioned them, or where the law requires it.

We keep personal information only for as long as it is needed for the purposes described in this policy. Laboratory records may be held longer where accreditation requirements or Egyptian law set a minimum retention period.

This website links to other sites, our social accounts among them. We do not control those sites and are not responsible for their content or their privacy practices. Read their policies before sharing anything with them.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request that it be corrected or deleted
• Object to, or restrict, certain processing
• Withdraw consent you previously gave

Write to us using the details below and we will respond within a reasonable time.

This website is intended for professional and business use. It is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

We may update this policy from time to time. The revised version is posted here with a new effective date, and continued use of the website after that date means you accept it.

Questions about this policy, or about the information we hold, can be sent to: